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OB HRM Chapter 1- Introduction to Organisational Behaviour Notes - FY BBA CA Sem 2

Notes for FY BBA CA OB HRM Chapter 1: Introduction to Organisational Behaviour. All theory points in one chart. All important points in one place.
OB HRM Complete Chapter Map


Here are all the main points and their sub-points for OB HRM Chapter 1: Introduction to Organisational Behaviour.

Contents:

Meaning, Definition, Scope

Stephen Robbins: "OB is a systematic study of the actions and attitudes that people exhibit within organisations.

Disciplines contributing to OB

Pyschology
Social Psychology
Sociology
Anthropology
Political Science

Emerging Trends

Globalisation
Emerging Employment Relationship
Changing Workforce
Knowledge Management
Information Technology in OB

Challenges and opportunities


OB across Culture

Conditions affecting Multi-national operations
Social Condition
Political Condition
Legal and Ethical Condition
Economic Condition
Managing on international Workforce
Individual Differences

Models and Approaches of OB

Models in OB:
Autocratic Model
Custodial Model
The Supportive Model
The Collegial Model
The System Model
Approaches in OB:
Classical Approach
Human Relations including Neo-Human Relations Approach
The Systems Approach
The Contingency Approach
The Decision-making Approach
Social Action Approach
Postmodernism

Importance of OB

Controlling and Directing Behaviour
Use of Power and Sanction
Leadership
Communication
Organisational Climate
Organisational Adaptation

Organisational Change

Levels Of Change
Individual Level Change
Group Level Change
Organisational Change
Types of change
Personal Change
Culture Change
People-centred change
Social Change
Kurt Lewin's Force Field Analysis Change Model
Lewin's Three Stage Change Model
Unfreezing
Discarding
Orthodox Method
Conventional Method
Primitive ways of Life
Introduction
Dynamic behaviour
Acceptance of Change
Movement
Driving forces
Restraining forces
Refreezing

Stress Management

Sources of Stress
Workplace Stress
Long hours
Unfairness
Lack of acknowledgements
Little or no control on activities
Lack of Job security
Office politics
Personal Stress
Everyday challenges
Personality
Work-life balance
Life Changes
Financial issues
Friends and family issues
Effects of stress
On health
On workplace

Quality of Work Life (QWL)

Factors for QWL:
Providing Job Security
Rewards and recognition
Flexible work timings
Increased employee participation
Open communication
career growth plans

TQM; Total Quality Management

Features/Characteristics:
Continuous process
Quality management
Focus
Defect free approach
People-based management
Reward
management by fact
Techniques
Responsibility
Systems Approach
Philosophy

Cultural Diversity


These notes are completely trustable and genuine. You can use these to learn for OB HRM subject in FY Semester 2 exam. Organisational Behaviour, being a theory subject, you need to use main points and elaborate them in your own words. These notes have provided all the important points related to the first chapter. It is a unique, bird's eye view of the entire chapter, covering all points. 

If you like these notes then make sure to check out important questions and previous year question papers of OB HRM on the same blog.

Please comment if you need anything else and tell whether you like these notes! Stay learning and all the best!

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